Privacy Policy
This page explains how Koncert Sp. z o.o. collects, uses and protects personal data.
1. Data Controller
Koncert Sp. z o.o., with its registered office at ul. Radosna 15, 87-100 Toruń, Poland, is the controller of your personal data. Contact: mail@koncert.agency, +48 576 179 456. KRS: 0000771639, NIP: PL7282835876, REGON: 382613123.
2. What data we collect
We collect only the information needed to respond to your enquiry, provide a quote or deliver a service. This typically includes your name, email address, phone number, company name and project details. We do not collect sensitive personal data unless you choose to provide it.
3. How we use your data
We use your data to communicate about projects, prepare and deliver services, issue invoices, and improve our workflow. We will not sell your data or share it with third parties for marketing purposes. We may share it with trusted subcontractors strictly necessary to complete a project (e.g. transport, venue personnel, legal or accounting advisors) under confidentiality obligations.
4. Legal basis
Processing is based on your consent (when you contact us via form, email or phone), the performance of a contract, or our legitimate interest in operating a professional audio production business. For accounting and tax records, processing may be required by applicable law.
5. Data retention
We keep your data for as long as necessary to fulfil the purpose it was collected for, including applicable limitation periods for contractual and tax obligations. Once the retention period expires, your data is deleted or anonymised.
6. Your rights
You have the right to access, correct, delete, restrict or object to processing of your personal data, and to request data portability. To exercise these rights, contact us at mail@koncert.agency. You also have the right to lodge a complaint with the Polish supervisory authority (UODO).
7. Cookies and analytics
This website uses only essential cookies required for correct operation and, where enabled, anonymous analytics to understand how visitors use the site. You can control cookies through your browser settings. We do not use invasive tracking or third-party advertising cookies.
8. Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss or alteration. Access to personal data is limited to employees and collaborators who need it to perform their duties.
9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. The current version is effective as of 14 July 2026.